privacy

Privacy Policy

Introduction

This Privacy Policy explains Asquith Manners Limited trading as Asquith Manners Solicitors ("we", "us" or "our") practices with respect to information collected from users who access our website at www.asquithmanners.co.uk or otherwise share personal information with us (collectively: "Users").

We take your privacy seriously. We will keep your information secure and process it in accordance with data protection laws. 

The responsible authority within the meaning of data protection laws, in particular the General Data Protection Regulation (GDPR), is the Information Commissioner's Office (ICO).  

Who are we?

Asquith Manners Solicitors is a trading name of Asquith Manners Limited, we are a limited company registered in England and Wales under Company Number 12336089. Our registered office is at Hexgreave Hall, Upper Hexgreave, Farnsfield, Newark, Nottinghamshire NG22 8LS. We are authorised and regulated by the Solicitors Regulation Authority.


For the purposes of data protection laws, we are a controller in relation to personal data. We are registered with the Information Commissioner's Office (Registration number ZB299137). 


What information do we collect?

We collect and process two types of data and information from Users. 

The first type of information is unidentified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of our website (“Non-personal Information”). We are not aware of the identity of a User from which the Non-personal Information was collected. Non-personal Information which is being collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information (for example, the type of browser and operating system your device uses, language preference, access time, etc.) in order to enhance the functionality of our website. We may also collect information on your activity on our website (for example, pages viewed, online browsing, clicks, actions, etc.).

The second type of information is “Personal Information”, which is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual. Such information includes:
  • Device Information: We collect Personal Information from your device. Such information includes geolocation data, IP address, unique identifiers (for example, MAC address and UUID) and other information which relates to your activity through the website.
  • Contact information: Personal Information you provide by email, telephone, post or via our website. When you contact us via our website (for example, by using the contact forms), you will be asked to provide us with certain details such as your full name, email, telephone number and other information. 

How do we receive information about you?

We receive your Personal Information from various sources:
  • When you voluntarily provide us with your personal details via our website, email, telephone, post or any other means;
  • When you use or access our website in connection with your use of our services; 
  • From third-party providers, services and public registers (for example, traffic analytics vendors).

Grounds for data collection 

Collecting and processing of your Personal Information is necessary for:
  • the performance of our contractual obligations towards you and providing you with our services, or because you have asked us to take specific steps before entering into a contract;
  • our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect the individual's personal data which overrides those legitimate interests;
  • compliance with legal and regulatory obligations to which we are subject.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us, email: compliance@asquithmanners.co.uk  

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a legitimate interest.

How is the information used? 

We do not rent or sell Users’ information. We also do not share Users’ information with third parties, except as described in this Privacy Policy.

We use the information for the following:
  • Communicating with you – to respond and deal with enquiries; 
  • Providing you with our services; 
  • To comply with legal and regulatory obligations to which we are subject;   
  • To prevent unauthorised access and modifications to our systems; 
  • To process your request to be subscribed to our emails and/or newsletters; 
  • To market our services to you (see more under "Marketing"); 
  • For statistical and analytical purposes, intended to improve our website and/or help us manage our practice. 
In addition to the purposes listed in this Privacy Policy, we may share Personal Information with our trusted third-party providers (who may be located in different jurisdictions across the world), these are: 
  • Service providers acting as processors based in the UK who provide support services to us;
  • Service providers who provide IT and system administration;
  • External service suppliers, representatives and agents, for example analytics suppliers.   
The purposes which we share Personal Information with our trusted third-party providers are as follows: 
  • Hosting and operating our website;
  • Providing you with our services;
  • Storing and processing such information on our behalf; 
  • Providing you with marketing offers and promotional materials related to our services; 
  • Performing research, technical diagnostics or analytics. 
When we share Personal Information with a third party, as described above, we will only do so if we are satisfied that they take appropriate measures to adequately protect the Personal Information.    

We may also disclose information if we have good reason to believe that disclosure of such information is necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement), including investigations of potential violations thereof; (iii) investigate, detect, prevent or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our users, yourself or any third party; or (vi) for the purpose of collaborating with law enforcement agencies and/or in case we find it necessary in order to enforce intellectual property or other legal rights.

Corporate transaction

We may share information in the event of a corporate transaction (for example, sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

Transfer of data outside the EEA 

Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing an adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

Marketing

We will use your Personal Information such as your name, email address, telephone number, etc., for the purpose of providing you with information about legal developments that might be of interest to you and/or information about our services including newsletters and special offers. 

To respect your right to privacy, within such marketing communications we provide you with the means to opt out of receiving further marketing communications from us. You can do this by clicking the 'unsubscribe' link or by emailing us to inform us that you no longer wish to receive such communications. If you unsubscribe, we will stop processing your information for these purposes. 

How do we safeguard your information?

Your information will be stored on secure servers, it may also be securely stored at our offices.  

We take great care in implementing and maintaining the security of the website and your information. We have appropriate procedures and policies to safeguard the information we collect and retain. We take reasonable steps to protect the information we hold against loss, unauthorised access, misuse or alteration. 

Retention

We will retain your Personal Information for no longer than is necessary for the purpose for which it is used. To deal with enquiries, provide our services, and as necessary to comply with our legal and regulatory obligations, resolve disputes and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable opportunity. Under applicable regulations, we will keep records containing personal data, communications and anything else as required by applicable laws and regulations. 

We may rectify or remove incomplete or inaccurate information, at any time and at our own discretion.

After the end of the relevant retention period we will delete, dispose of securely or anonymise your data, so that you can no longer be identified from it. 

Your data protection rights 

We would like to make sure you are aware of your data protection rights. Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances. 

Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to receive the personal data you provided to us in a structured, commonly used and machine-readable format and/or to transmit that data to another organisation, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

If you wish to make a request, please contact our Information Officer using the details provided below.  Please let us know which right you want to exercise and ensure you provide us with enough information to identify you, such as your full name, email address, postal address and matter reference number. We will also need proof of your identity, please provide a copy of your passport or driving licence and a recent utility bill (less than three months old).  

Telephone: 01623 857 207 
Address: Information Officer, Asquith Manners Solicitors, Hexgreave Hall, Upper Hexgreave, Farnsfield, Newark, Nottinghamshire NG22 8LS  

How to complain

We hope our Information Officer can resolve any concerns you may have about our use of your information.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address: 
           
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

ICO Helpline number: 0303 123 1113


Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our website or access our services. 

A "cookie" is a small piece of information that a website assigns to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enabling automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help make sure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

Our website uses the following types of cookies:

a. 'session cookies', which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

b. 'persistent cookies', which are read only by the website, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

c. 'third-party cookies', which are set by other online services who run content on the page you are viewing, for example by third-party analytics companies who monitor and analyse our web access.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our website may not operate properly and your online experience may be limited.

We use a tool which is based on the Snowplow Analytics technology to collect information about your use of our website. The tool collects information such as how often users access the website, which pages they visit when they do so, etc. The tool does not collect any Personal Information and is only used by us and our website hosting and operating service provider to improve the website and services.

Use of script libraries (Google Web Fonts)

In order to present our contents correctly and make them graphically appealing across all browsers, we use script libraries and font libraries such as Google Web Fonts (https://www.google.com/webfonts) on this website. Google Web Fonts are transferred to your browser's cache to avoid multiple loading. If your browser does not support Google Web Fonts or does not allow access, content will be displayed in a default font. 
  • Calling script libraries or font libraries automatically triggers a connection to the library operator. In theory, it is possible, but currently also unclear whether and if so, for what purposes that operators of corresponding libraries collect data.

  • The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy.

Third-party collection of information

Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or websites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to. 

This Privacy Policy does not apply to the practices of companies that we do not own or control, nor to individuals whom we do not employ or manage, including any of the third parties which we may disclose information to as set out in this Privacy Policy. 

Scope of this Privacy Policy

This Privacy Policy is for Users of our website and Users who contact us by email, telephone, post or any other means. If you become a Client of Asquith Manners Solicitors, we will provide you with our Privacy Policy for Clients.  

Updates or amendments to this Privacy Policy

We reserve the right to periodically amend or revise the Privacy Policy; changes will be effective immediately upon the display of the revised Privacy Policy. We recommend that you review this Privacy Policy periodically to ensure you are aware of any changes.  

This Privacy Policy was published on 30 September 2022. 

How to contact us 

If you have any questions about this Privacy Policy, or the information we collect about you and how we use it, please contact our Information Officer by email: compliance@asquithmanners.co.uk  or by post or telephone using the details below.

Information Officer, Asquith Manners Solicitors, Hexgreave Hall, Upper Hexgreave, Farnsfield, Newark, Nottinghamshire NG22 8LS 
Telephone number: 01623 857 207 

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